How to buy
Our range of products is classified into 3 main types:
- Ready-to-Wear (RTW): already in stock.
- Made-to-Order (MTO): out of stock but we will make to order.
- Bespoke: Designed and crafted as per your request.
Buy Ready-to-Wear and Made-to-Order
- Place an order from our product pages.
- We will reach out for confirmation and payment within 1-2 business days.
- We ship out the products within 5 – 10 days, depending on the products
Buy Bespoke products
- Place an order using our Custom Order Request or Contact us.
- We will reach out for confirmation within 1-2 days.
- There may be a deposit required (50% of the order value).
- Once the product is finished, we will send the images/videos to you for approval prior to shipping.
- After the rest of the payment is made, we will ship out the products.
**Please note that the Bespoke is customized to your request including colors, sizes, and shapes so it will not be eligible for a full refund unless there are manufacturing defects involved.
To make sure we can best assist you, we will be collecting the following information.
- Legal name as appeared in Passport
- Phone number
- Email address
- Shipping address
- Cash for in-store orders.
- Paypal transfer to heritela.master
- Wire transfer
- Bank Account Number: 19032203325886
- Account Holder name: Pham Hai Son
- Bank name: Techcombank
- SWIFT: VTCBVNVX
For immediate assistance, please reach out to us using the details below.
- Hotline/Whatsapp: +84 98 666 7056
- Email: [email protected]
- Facebook: https://www.facebook.com/heritela
Thanks a lot!